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Remedi Solutions
Clinical workforce support · Aotearoa NZ

Clinical cover that keeps care moving

Onsite, remote and non-contact clinical support for practices when capacity is stretched — urgent, planned or recurring.

Request Clinical CoverWork With Remedi
Onsite & remote Urgent, planned & recurring NZ-registered
What support do you need?
Onsite GP coverUrgent or plannedTelehealth supportPhone & video consultsInbox and scriptsNon-contact clinical workPhone triageTimely clinical adviceRecurring sessionsWeekly or monthly capacity
I'm a clinicianRegister for locum work
Where should we start?

Tell us where the pressure is

Choose the situation that best describes your practice, and we will guide you to the most suitable support.

A clinician is unexpectedly unavailable

Urgent onsite or remote cover, fast.

Request urgent cover

We are planning for leave

Cover for annual, parental or study leave.

Plan future cover

Our team needs more capacity

Flexible sessions during peaks and recruitment gaps.

Explore sessional support

Our inbox and scripts are building up

Repeat prescriptions, inbox and clinical tasks.

Get clinical task support

We need operational support

Workflows, financial visibility and mentoring.

Explore practice support

Staffing pressure should not become a patient-access problem

Remedi provides flexible clinical support designed around the way your practice works — onsite, telehealth or non-contact — so care stays safe, timely and uninterrupted.

Rescheduled appointments
Accumulating clinical tasks
Overloaded teams
How Remedi differs

More than virtual appointments

Remedi supports the practice behind the patient. We help with onsite cover, remote consults, inbox work, prescriptions, phone triage and recurring workforce capacity — all designed around your systems, your team and your patients.

Onsite cover
Remote consults
Inbox work
Prescriptions
Phone triage
Recurring capacity
Our Services

Practical support for everyday pressures

Urgent, planned or ongoing — choose the support that fits your practice.

GP locum cover

Onsite cover for leave, illness, recruitment gaps and demand.

Explore GP locum cover

Telehealth and virtual care

Phone and video consults that extend your capacity.

Explore virtual care

Inbox, prescriptions and tasks

Repeat scripts, results and inbox work kept moving.

Explore clinical task support

Phone triage

Timely clinical advice for patients during busy periods.

Explore phone triage

Sessional and after-hours

Morning, evening, weekend or recurring sessions.

Explore sessional support

Practice management

Financial visibility, workflows and mentoring.

Explore Practice Support
How Remedi works

From request to confirmed support

A clear, human process — from your first message through to a clinician in place and supported the whole way.

Tell us what you need

Dates, sessions and location.

We review the requirement

Your environment and workload.

We match a clinician

Registered, experienced, available.

Confirm the details

Practicalities sorted for you.

Supported throughout

A human team, end to end.

Request Clinical Cover

Takes about 2 minutes — no registration needed to start.

Set up properly

Trusted clinical support, set up properly

Clinical cover should feel safe, clear and supported from the start. Before work begins, Remedi helps confirm the practical requirements, clinician suitability, access arrangements and escalation pathways so each engagement is matched to the needs of your practice.

What this means in practice

NZ-registered cliniciansClinicians are registered in New Zealand and matched according to the work required.
Registration and suitability checksWe consider registration, experience, availability and fit before confirming support.
Scope agreed before work startsThe type of work, responsibilities and limits are clarified before the engagement begins.
Practice-specific onboardingClinicians are supported with the practical information they need for your systems, workflows and team.
Clear escalation pathwaysPractices and clinicians agree how urgent issues, uncertainty and follow-up requirements should be escalated.
Supported throughout the engagementRemedi remains available to help with practical questions, communication and ongoing coordination.
Documentation within practice requirementsNotes, tasks and clinical documentation are completed within the agreed practice systems and expectations.
Delivery models

Support delivered in the way your practice needs it

Onsite cover

A locum in your practice, on your systems, with your team.

May suit
Planned leave Unexpected absence Recruitment gaps Parental leave Rural workforce shortages Recurring clinic sessions Periods of increased patient demand

Remote and telehealth

Phone and video consults plus agreed non-contact work.

May suit
Appointment overflow Areas with limited onsite availability Short-notice workforce gaps Phone triage Inbox and prescription support Recruitment transitions Extended-hours services
Compare support options
Continuity and matching

More than filling an empty session

For recurring support, we aim to send you familiar clinicians whenever possible.

Less orientation time
Familiar with your systems
Stronger team relationships
Consistent patient experience
Why Remedi

Support grounded in general-practice experience

We know general practice

Built by people with real practice experience.

Flexible models

Onsite or remote, urgent or planned.

Suitability matters

Registration, experience and fit — not just availability.

A human team

Talk to people, not a marketplace.

Beyond placement

We stay involved throughout the engagement.

What practices say

What practices say about working with Remedi

During the first four weeks of working with Remedi, we had four occasions where same-day GP cover was needed across our practices in the Midland Region. Remedi was able to support each request, helping us reduce disruption for both our patients and our team.
North Island GroupPractice group · Midland Region
Behind the scenes · Practice resilience

Support that goes beyond clinical cover

The same team that keeps your clinical roster moving can also strengthen the operations behind it — revenue, workflows, systems and mentoring.

Income leak detectionFind revenue gaps and improve financial clarity.
Workflow optimisationRemove duplication and unnecessary admin.
Xero integrationFinancial visibility, tax and GST across systems.
Payment and debtor controlsClearer processes and better cash flow.
Practice manager mentoringOne-to-one support across finance and operations.
Outsourced Xero managementAccuracy without adding internal workload.
Explore Practice Support
For clinicians

Do meaningful locum work with support behind you

Tell us where, when and how you prefer to work — we'll match you with suitable onsite, telehealth or clinical-task opportunities.

Choose preferred locations and work types Consider onsite and remote opportunities Access short-term and recurring engagements Receive practical support from the Remedi team Work flexibly around your own availability
A Remedi clinician working flexibly from a quiet clinical workspace
Our team

A team that understands general practice

Richelle Jorgensen, Managing Director at Remedi Solutions
Richelle Jorgensen
Managing Director
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Gordon Munro, Managing Director at Remedi Solutions
Gordon Munro
Managing Director
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Denny Samuel, Operations Manager at Remedi Solutions
Denny Samuel
Operations Manager
View profile
Meet the Remedi team
FAQs

Frequently asked questions

Common questions from practices about how Remedi provides clinical cover.

We review urgent requests as quickly as possible and will let you know what options may be available. Same-day or short-notice cover depends on clinician availability, the type of support required, location, systems access and the scope of work. Where urgent cover is not possible, we will be upfront and help explore the next best option.
Yes. Remedi provides onsite GP locum cover, remote telehealth support, phone consults, video consults, inbox and prescription work, phone triage and recurring clinical sessions. The right model depends on your practice needs, patient requirements, available systems and whether support is needed urgently, for planned leave or on an ongoing basis.
Yes. Remedi works with NZ-registered clinicians who meet the professional requirements for the work they are undertaking. We consider registration, experience, availability and suitability before matching a clinician with a practice requirement.
Yes. Remedi supports practices across Aotearoa New Zealand, including rural and hard-to-staff areas. Depending on clinician availability and the type of support required, we may be able to assist with onsite cover, remote consults, telehealth-supported clinics, inbox and prescription work, phone triage or recurring capacity.
In many cases, yes. Remedi clinicians can work within practice systems where appropriate access, orientation and agreed processes are in place. This may include systems such as Indici, Medtech or other practice management systems, depending on the clinician's familiarity and the practice requirements.
Before non-contact clinical work begins, we agree the scope of work with the practice. This includes what the clinician will manage, what should be escalated, how documentation should be completed, how urgent issues are handled and who remains responsible for follow-up. Clear expectations are important so the work is safe, practical and useful for the practice.
If we cannot match a clinician to your request, we will let you know as early as possible. Where appropriate, we may suggest alternative support options, adjusted session times, remote support, partial cover, recurring capacity or future availability. We will not confirm cover unless we have a suitable clinician available.
Yes. For recurring or repeat support, we aim to match practices with familiar clinicians wherever possible. Continuity helps reduce orientation time, supports stronger working relationships and creates a more consistent experience for both the practice team and patients.
Urgent cover is reviewed promptly and prioritised around immediate service pressure, clinician availability and what can be safely arranged. Planned cover gives us more time to match the right clinician, arrange access, confirm session details and support a smoother start. Where possible, we encourage practices to let us know about upcoming leave, recruitment gaps or recurring needs early.
Yes. Remedi can support recurring sessions where there is an ongoing capacity need, subject to clinician availability and suitability. This may include weekly or monthly onsite clinics, telehealth sessions, phone consults, inbox and prescription support, phone triage or after-hours work. For recurring support, we aim to provide continuity with familiar clinicians wherever possible.

Tell us what your practice needs

Cover for an unexpected absence, planned leave, an ongoing session or a growing workload — we'll help you explore the options.

Request Clinical CoverRegister Your Practice
contact@remedisolutions.co.nz 03 220 0982